When you visit the Green Adelaide website, the following details are automatically recorded via Google Analytics:
Green Adelaide also collects keywords used when you use our site’s internal site function. We also use tools such Google Search Console and Semrush to collect keywords used via external search engines. Green Adelaide uses this information to find out what people are looking for and how we can improve our services. Find out how Google safeguards your data and download the Opt-out Browser Add-on to prevent the collection and use of your data via Google Analytics.
These statistics tell the agency how the site is being used and assist in improving the site to make visits useful and enjoyable. This information does not identify you personally and no attempt is made to identify you except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our service provider's logs.
We use Microsoft Clarity to capture how you engage with our website, to optimise our site and the information we provide. Microsoft Clarity captures website usage data using first and third-party cookies and other tracking technologies, and provides behavioural data, such as heatmaps and session replays. You can learn more about how your personal information is used and how to opt-out from personalised advertising by Microsoft by reading the Microsoft Privacy Statement.
We also use a Meta (Facebook and Instagram) pixel to aid in customised, targeted follow-up advertising and to track the effectiveness of advertising. The data collected via this pixel is saved and processed by Meta, in accordance with the Meta’s Privacy Policy. Meta provides us with anonymous data that helps us understand and report on the effectiveness of our advertising campaigns. We may share this information with trusted social media, advertising, and web analytics partners, including Google Analytics.
You can change your Facebook Ad Preferences and LinkedIn Ads Settings if you wish to revoke your permission for these services:
By using our website, you consent to data collection by Green Adelaide and any current or future third‑party platforms we use to operate or enhance our digital services.
Green Adelaide will only record your email address if you send us a message by email or you include it in an online form. It will only be used to send you a reply and will not be added to a mailing list or used for any other purpose without your consent. Email addresses are stored in secure systems and will only be forwarded to appropriate staff members where necessary to answer a query.
If you make a request to be added to a mailing list, you will only be added to the mailing list specified. Only your name (if supplied) and your email address will be recorded. If you wish to change your details or be removed from the list at any time, please follow the instructions included in any email received through the mailing list.
Green Adelaide’s website contains links to a number of other websites that are included on the basis that they contain related content. When a user clicks on a link to another site, they leave the website and are no longer protected by the South Australia Government privacy conditions.
Members of the public can apply to access their own personal information in accordance with the Freedom of Information Act (SA) 1991 which includes a right to apply to correct personal information that is out of date, incorrect or misleading.
This privacy statement will be continually reviewed in line with the ongoing development of the website. This privacy statement complies with the guidelines set out in the South Australian Government's Information Privacy Principles.
While Green Adelaide welcomes questions and relevant commentary on our social media pages, we expect users to be respectful of the site and other users.
Green Adelaide reserves the right to remove any content that does not comply with our Social Media Policy Terms of Use. This includes comments, replies or direct messages that:
Please note that Green Adelaide is apolitical and, as a result, we may remove any content from our pages that could be reasonably perceived to benefit or preference a political party – especially in the lead up to a state election – to maintain the neutrality of the public sector.
Green Adelaide may like, share or re-publish content outside of our regular portfolio, including published by other organisations. This does not constitute endorsement of content.
Similarly, we may choose to follow other organisations or individuals. Being followed by Green Adelaide social media channels does not imply endorsement of any kind.
Green Adelaide may shorten Uniform Resource Locators (URLs) with commonly used link compressing services, such as Bitly.
In accordance with South Australian Government State Records Act 1997 and the Archives Act 1983 all social media content can be recorded and archived, as part of legislative requirements for Government of South Australia record keeping.
The information provided through Green Adelaide media accounts is presented by the department for the purpose of disseminating information for the benefit of the public.
While all efforts are made to ensure the accuracy of the information presented, the department does not make any representation or warranty about the accuracy, reliability, currency or completeness of any material provided via our social media accounts.
By following or posting to Green Adelaide social media accounts, including comments or messages, you are adhering to these terms of use.
Any repeated violations to our Social Media Policy Terms of Use may result in the user being blocked or banned from accessing Green Adelaide managed social media accounts.